Terms & Conditions

TERMS AND CONDITIONS

WELCOME TO FREDERICK MERCHWORX, LLC (“WE,” “OUR,” “US”). BY USING OUR WEBSITE AND SERVICES, YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ THEM CAREFULLY BEFORE USING OUR SITE OR PLACING ANY ORDERS.

1. ELIGIBILITY

BY USING OUR WEBSITE, YOU CONFIRM THAT YOU ARE AT LEAST 18 YEARS OLD OR HAVE PERMISSION FROM A PARENT OR GUARDIAN TO DO SO.

2. CUSTOM MERCHANDISE ORDERS

ALL PRODUCTS ARE CUSTOM-MADE BASED ON YOUR SELECTIONS AND DESIGNS. PLEASE REVIEW ALL DETAILS, INCLUDING SPELLING, COLORS, AND SIZES, BEFORE SUBMITTING AN ORDER. WE ARE NOT RESPONSIBLE FOR ERRORS APPROVED BY THE CUSTOMER.

3. PAYMENT & PRICING

PAYMENT IS REQUIRED AT THE TIME OF ORDER. ALL PRICES ARE LISTED IN U.S. DOLLARS AND ARE SUBJECT TO CHANGE WITHOUT NOTICE. TAXES AND SHIPPING FEES MAY APPLY.

4. REFUNDS & EXCHANGES

BECAUSE OUR PRODUCTS ARE CUSTOM-MADE, ALL SALES ARE FINAL. REFUNDS AND EXCHANGES ARE ONLY ACCEPTED IF AN ITEM ARRIVES DAMAGED OR DEFECTIVE. PLEASE CONTACT US WITHIN 7 BUSINESS DAYS OF DELIVERY IF YOU EXPERIENCE AN ISSUE.

5. TURNAROUND TIMES & SHIPPING

PROCESSING AND SHIPPING TIMES MAY VARY DEPENDING ON PRODUCT TYPE AND QUANTITY. WE ARE NOT RESPONSIBLE FOR DELAYS CAUSED BY CARRIERS, WEATHER, OR EVENTS OUTSIDE OUR CONTROL.

6. INTELLECTUAL PROPERTY

ALL DESIGNS, LOGOS, AND CONTENT ON THIS WEBSITE ARE THE PROPERTY OF FREDERICK MERCHWORX, LLC OR OUR PARTNERS. UNAUTHORIZED REPRODUCTION OR DISTRIBUTION IS PROHIBITED.

7. STOREFRONTS FOR SCHOOLS & ORGANIZATIONS

WE PROVIDE CUSTOM ONLINE STOREFRONTS FOR SCHOOLS AND ORGANIZATIONS AS A SERVICE. EACH ORGANIZATION IS RESPONSIBLE FOR PROMOTING ITS STORE AND ENSURING ACCURATE INFORMATION IS PROVIDED.

8. LIMITATION OF LIABILITY

WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF OUR PRODUCTS OR SERVICES.

9. CHANGES TO THESE TERMS

WE MAY UPDATE THESE TERMS AND CONDITIONS AT ANY TIME. CHANGES WILL BE EFFECTIVE IMMEDIATELY UPON POSTING.

10. CONTACT US

IF YOU HAVE ANY QUESTIONS ABOUT THESE TERMS AND CONDITIONS, PLEASE CONTACT US:
EMAIL: FREDERICKMERCHWORX@GMAIL.COM
PHONE: 301-471-3412